Integral Balance Terms of Service, Privacy Notice, and Cookies Policy

Integral Balance, LLC (“Integral Balance,” “we,” “us,” or “our”) operates the websites, web pages, mobile-optimized experiences, forms, scheduling tools, messaging features, educational content, and related digital products and services that link to or display this Agreement (collectively, the “Services”).

Please read this Agreement carefully. By accessing or using the Services, clicking to accept this Agreement, submitting information through the Services, creating an account, booking or requesting services, purchasing offerings, or otherwise interacting with the Services, you agree to be bound by this Agreement. If you do not agree, do not access or use the Services.

IMPORTANT: THE SERVICES ARE FOR INFORMATIONAL, EDUCATIONAL, SCHEDULING, CARE-COORDINATION, COACHING-REQUEST, CONSULTING-REQUEST, AND SERVICE REQUEST PURPOSES ONLY, UNLESS EXPRESSLY STATED OTHERWISE IN A SEPARATE WRITTEN AGREEMENT. THE SERVICES DO NOT PROVIDE EMERGENCY CARE OR CRISIS RESPONSE. IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM. IF YOU ARE IN CRISIS OR CONSIDERING SELF-HARM, CALL OR TEXT 988. IF YOU ARE A HOSPICE OR MAID PATIENT EXPERIENCING AN URGENT CARE NEED, CONTACT YOUR LICENSED CLINICAL TEAM OR EMERGENCY CONTACTS IMMEDIATELY.

Integral Balance operates in areas that may involve grief support, personal transformation, education, ketamine-assisted therapy, consulting for professionals, and limited end-of-life support. Nothing in the Services is intended to advertise, offer, or provide any service in any jurisdiction where doing so would be unlawful.

I. Terms of Service

Article 1: Eligibility; Geographic Scope; No Unlawful Use

You may use the Services only if you are at least 18 years old and legally capable of forming a binding contract under applicable law. By using the Services, you represent and warrant that you satisfy these requirements.

The Services are intended for individuals and businesses located in the United States. Certain services described on the Services may be available only in specific jurisdictions or only to certain categories of users. Accessing the Services from another jurisdiction does not mean the Services, content, or any specific offering are appropriate or available there.

You may not use the Services for any unlawful purpose, to seek assistance in obtaining, possessing, manufacturing, distributing, administering, or using any controlled substance unlawfully, or in any way that violates applicable federal, state, tribal, or local law, rule, or regulation.

Article 2: Nature of Services; Important Disclosures

Integral Balance is a Wyoming limited liability company operated by Julianne Cassetti, also known as Jules. Jules has a professional background as a registered nurse, including experience related to ketamine- assisted therapy settings, but unless expressly stated in a separate written agreement, Integral Balance does not provide services through the Services in Jules’ capacity as a nurse and does not hold itself out through the Services as providing nursing care, medical care, psychiatric care, psychotherapy, licensed counseling, hospice care, or emergency services.

Integral Balance may offer educational materials, coaching services for individuals experiencing grief and transformation, consulting services for businesses that engage in or plan to engage in ketamine-assisted therapy or psychedelic assisted therapy, scheduling functionality, resource materials, and limited on-site death doula support services for certain MAID and hospice situations, in each case subject to availability, screening, legal permissibility, and separate written terms where applicable.

2.1. No guarantee of availability or eligibility.

Descriptions of services on the Services are informational only. Any service is subject to screening, legal permissibility, appropriateness, jurisdictional limits, availability, and a separate consent or services agreement where required.

2.2. No nursing, medical, mental health, or emergency services through website use alone.

The Services and content available through them are not a substitute for medical advice, nursing judgment, mental health diagnosis or treatment, psychotherapy, legal advice, hospice operations, or emergency care.

2.3. No illegal psychedelic services.

Integral Balance does not through the Services sell, distribute, prescribe, dispense, administer, ship, or direct users to unlawfully obtain controlled substances. The Services may discuss plant medicine, ketamine-assisted therapy, psychedelic-assisted therapy, preparation, integration, facilitation support, or related emerging frameworks for educational or consulting purposes, but nothing on the Services is an instruction, encouragement, or agreement to engage in unlawful conduct.

2.4. Death doula and end-of-life support limitations.

Any death doula or end-of-life support offered by Integral Balance is non-clinical and supportive in nature unless expressly stated otherwise in a separate written agreement. Such support does not replace the services of licensed physicians, nurses acting in a clinical capacity, hospice providers, mental health professionals, legal advisors, clergy, or emergency responders.

2.5. No professional relationship from website use alone.

Your use of the Services, including submitting a contact form, scheduling a consultation request, receiving educational content, or exchanging messages through the Services, does not by itself create a nurse-patient, provider-patient, therapist-client, consultant-client, fiduciary, or other professional relationship. Any such relationship arises only if expressly established under a separate written agreement or legally sufficient consent process.

Article 3: Medical, Mental Health, End-of-Life, and Legal Information Disclaimer

Content made available through the Services, including text, videos, graphics, blog posts, newsletters, questionnaires, assessments, downloadable materials, and communications, is provided for general informational and educational purposes only.

The Services are not a substitute for advice, diagnosis, treatment, crisis support, legal advice, tax advice, regulatory advice, compliance advice, or other guidance from qualified professionals who are familiar with your circumstances. Reliance on any information provided through the Services is solely at your own risk.

If you are seeking support relating to grief, trauma, mental health concerns, a plant medicine experience, hospice, MAID, or a medical condition, you should consult appropriate licensed clinicians and other qualified professionals. If you are starting or operating a KAT or PAT business, you remain solely responsible for obtaining your own legal, regulatory, tax, insurance, and clinical compliance advice.

Article 4: Account Registration; Information Accuracy; Security

Certain features of the Services may require you to create an account, submit forms, or provide contact, demographic, health-related, business-related, or other information. You agree to provide current, complete, and accurate information and to update it as needed.

You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. You must notify Integral Balance promptly at hello@julescassetti.com if you suspect unauthorized access to your account or any security breach involving the Services.

Integral Balance may suspend or terminate access to any account or feature if information provided is inaccurate, incomplete, misleading, or outdated, or if Integral Balance believes suspension or termination is necessary to protect users, comply with law, preserve the integrity of the Services, or reduce safety, privacy, security, or regulatory risk.

Article 5: Consent to Electronic Communications

By using the Services, you consent to receive electronic communications from Integral Balance, including service-related messages, appointment-related communications, administrative notices, legal notices, and other information concerning the Services. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

You may also have the option to receive marketing or educational communications. You may opt out of non-essential promotional communications by using the unsubscribe mechanism included in the communication or by contacting Integral Balance at hello@julescassetti.com or via webform at julescassetti.com. Even if you opt out of promotional communications, Integral Balance may still send you transactional or service-related messages.

Article 6: Messaging; Scheduling; Third-Party Tools

The Services may include appointment requests, scheduling functions, intake forms, secure or non-secure messaging tools, teleconferencing links, payment processors, form providers, analytics tools, customer support tools, and other integrations operated by third parties.

Integral Balance is not responsible for outages, delays, interception, security failures, or other issues caused by third-party networks, platforms, or service providers. Your use of third-party tools made available through the Services may also be subject to separate third-party terms and privacy policies.

If you communicate through standard email, SMS, or other non-secure channels, you understand that those channels may present privacy and security risks. Do not send highly sensitive information through unsecured channels unless specifically instructed and you accept the associated risks.

Article 7: Payments; Fees; Refunds

If you purchase any service, consultation, program, digital offering, package, event, or other paid feature through the Services, you agree to pay all applicable fees, charges, taxes, and amounts described at the time of purchase or in a separate service agreement.

Unless otherwise stated in a separate written agreement, all fees are due at the time stated in the booking flow, invoice, checkout page, or service terms. Missed appointment fees, cancellation fees, rescheduling fees, late payment charges, and refund eligibility, if any, will be governed by the applicable booking terms, cancellation policy, invoice terms, or separate written agreement.

Integral Balance reserves the right to change pricing, fees, packages, and billing practices prospectively at any time, subject to applicable law and any separate contractual commitments.

Article 8: Acceptable Use

You agree not to, and not to assist or enable others to:

• use the Services in violation of any law, regulation, professional rule, or court order;

• submit false, misleading, inaccurate, or fraudulent information;

• impersonate any person or entity or misrepresent your identity, eligibility, location, credentials, or authority;

• interfere with or disrupt the operation, security, or integrity of the Services;

• access or use the Services through automated means except as expressly permitted in writing;

• upload, transmit, or distribute malware, malicious code, or harmful content;

• reverse engineer, scrape, frame, mirror, or otherwise exploit the Services except as permitted by applicable law and not prohibited by this Agreement;

• use the Services to harass, threaten, defame, abuse, stalk, exploit, or harm any person;

• use the Services to promote unlawful drug activity or to obtain assistance with unlawful activity; or

• upload or transmit any content that infringes another party’s intellectual property, privacy, publicity, or other rights.

Integral Balance may investigate suspected misuse and may suspend or terminate access, remove content, preserve relevant records, and cooperate with law enforcement or regulators as permitted or required by law.

Article 9: User Content; Submissions

If you submit or upload any information, text, images, feedback, testimonials, reviews, messages, forms, records, or other content through the Services (collectively, “User Content”), you represent and warrant that you have the right to provide that User Content and that doing so does not violate any law or third party right.

As between you and Integral Balance, you retain ownership of your User Content, subject to the rights you grant in this Agreement. You grant Integral Balance a non-exclusive, worldwide, royalty-free license to host, store, reproduce, use, transmit, display, and process User Content as reasonably necessary to operate the Services, provide requested services, comply with law, enforce this Agreement, protect rights and safety, improve the Services, and as otherwise described in this Agreement and the Privacy Notice.

If you provide feedback, suggestions, ideas, or recommendations regarding the Services, Integral Balance may use them without restriction or obligation to you.

Article 10: Intellectual Property; Limited License

The Services, including their design, layout, text, graphics, branding, trademarks, service marks, trade names, logos, software, audiovisual materials, compilations, and other content, are owned by or licensed to Integral Balance and are protected by intellectual property and other laws.

Subject to your compliance with this Agreement, Integral Balance grants you a limited, non-exclusive, non transferable, non-sublicensable, revocable license to access and use the Services for your personal, non commercial use or, if applicable, your legitimate business interaction with Integral Balance.

Except as expressly permitted in writing, you may not copy, reproduce, modify, distribute, publicly display, publicly perform, publish, sell, license, create derivative works from, or exploit any portion of the Services.

Article 11: Testimonials; Educational Content; No Endorsement

The Services may include testimonials, examples, educational content, or descriptions of user experiences. These are provided for illustrative and informational purposes only. Individual experiences vary, and no testimonial, statement, or example is a guarantee or prediction of outcomes.

Reference to any third-party clinician, clinic, facility, product, organization, program, protocol, or resource does not imply endorsement, partnership, or guarantee unless expressly stated by Integral Balance in writing.

Article 12: Third-Party Content and Links

The Services may contain links to third-party websites, applications, content, products, services, or resources. Integral Balance does not control and is not responsible for third-party offerings, content, availability, security, practices, or policies.

Links are provided as a convenience only. Your interactions with third parties are solely between you and the applicable third party, and Integral Balance disclaims liability arising from such interactions to the maximum extent permitted by law.

II. Privacy Notice

This Privacy Notice describes how Integral Balance collects, uses, discloses, and protects information in connection with the Services.

Article 1: Scope

This Privacy Notice applies to information collected through the Services and in communications related to the Services. It does not necessarily apply to information collected offline or in contexts governed by separate notices, authorizations, consents, service agreements, notices of privacy practices, or other service specific disclosures.

If Integral Balance provides services that are subject to separate healthcare privacy notices, informed consent documents, or other service-specific privacy disclosures, those additional disclosures will also apply.

Article 2: Categories of Information Collected

Integral Balance may collect the following categories of information, depending on how you interact with the Services:

• Identifiers and contact information, such as your name, email address, phone number, mailing address, username, and similar identifiers.

• Account and profile information, such as login credentials, preferences, communication preferences, scheduling details, and information you choose to include in forms or profiles.

• Commercial and transaction information, such as services requested, bookings, purchases, payment status, and transaction history.

• Internet and device information, such as IP address, browser type, device identifiers, operating system, access times, pages viewed, referring URLs, approximate geolocation derived from IP address, and interaction data.

• Communications and submissions, such as messages, support requests, survey responses, questionnaire responses, uploaded documents, and other information you send through the Services.

• Health-related, grief-related, end-of-life-related, spiritual, or other sensitive information, to the extent you choose to provide it or it is collected as part of intake, screening, eligibility review, scheduling, coaching, consulting, educational support, or death doula support.

• Professional and business information, such as company name, business role, licensure or credentialing information, service model information, and operational details you provide in connection with consulting services.

• Audio, visual, or similar information, if you participate in video calls, submit recordings, or attend events or sessions that are recorded with appropriate notice and consent where required.

• Inferences, such as preferences or likely interests derived from your interactions with the Services.

Article 3: Sources of Information

Integral Balance may collect information directly from you, automatically through your use of the Services, from service providers acting on Integral Balance’s behalf, from scheduling, analytics, or payment platforms, from referral sources, from publicly available sources, and from other parties where permitted by law.

Article 4: How Information Is Used

Integral Balance may use information for the following purposes:

• to provide, operate, maintain, personalize, and improve the Services;

• to review inquiries, process registrations, schedule appointments, and respond to requests;

• to communicate with you about the Services, your account, your appointments, transactions, updates, and administrative matters;

• to provide educational content, coaching, consulting, end-of-life support, care coordination, screening, or other requested services;

• to determine eligibility, jurisdictional fit, appropriateness, safety considerations, or service availability;

• to process payments and maintain financial records;

• to monitor, analyze, audit, and improve performance, usability, and security;

• to detect, investigate, prevent, and respond to fraud, abuse, harassment, security incidents, unlawful activity, and violations of this Agreement;

• to comply with legal, regulatory, licensing, tax, accounting, reporting, contractual, and recordkeeping obligations;

• to establish, exercise, or defend legal claims;

• to protect the rights, safety, and property of users, Integral Balance, and others; and

• for any other purpose disclosed at the time of collection or with your consent, where required.

Article 5: How Information Is Disclosed

Integral Balance may disclose information:

• to vendors, contractors, advisors, and service providers that perform services on Integral Balance’s behalf, such as website hosting, scheduling, analytics, forms management, communications, customer support, payment processing, cloud storage, security, and professional services;

• to healthcare professionals, hospice providers, collaborating providers, referral sources, emergency contacts, support persons, legal representatives, payors, or authorized representatives, where appropriate, authorized, requested, or required in connection with requested services, safety concerns, or legal compliance;

• to regulators, licensing bodies, law enforcement, courts, governmental authorities, or other third parties when required or permitted by law, subpoena, court order, regulatory requirement, professional obligation, or to protect rights, safety, and security;

• in connection with an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar corporate transaction, subject to customary confidentiality measures; or

• with your direction or consent.

Integral Balance does not sell personal information for money. Integral Balance does not share personal information for cross-context behavioral advertising in a manner intended to trigger opt-out rights under state privacy laws unless and until Integral Balance engages in those practices and provides any legally required notices and choices.

Article 6: Cookies and Similar Technologies

The Services may use cookies, pixels, SDKs, embedded scripts, local storage, and similar technologies to support functionality, security, authentication, preferences, analytics, and service improvement.

You may be able to control certain cookies through your browser settings or any cookie management tools made available through the Services. Disabling certain technologies may affect functionality. For more information, see the Cookies Policy.

Article 7: Data Retention

Integral Balance retains information for as long as reasonably necessary for the purposes described in this Agreement, including to provide the Services, comply with legal and contractual obligations, resolve disputes, enforce agreements, maintain business records, and protect rights and safety. Retention periods may vary based on the nature of the information and applicable law.

Article 8: Data Security

Integral Balance uses administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and Integral Balance cannot guarantee absolute security.

Article 9: Your Choices and Rights

Subject to applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information, or to limit or object to certain processing activities. You may also have the right to withdraw consent where processing is based on consent.

These rights are not absolute and may be limited by law, safety considerations, contractual obligations, record retention requirements, privilege, or legal exemptions. To submit a privacy request, contact Integral Balance at hello@julescassetti.com or via webform at julescassetti.com. Integral Balance may need to verify your identity before processing a request.

Article 10: State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable law. Integral Balance will process qualifying requests in accordance with applicable law. If Integral Balance denies your request, you may have a right to appeal by contacting Integral Balance using the contact information below and, where applicable, including the word “Appeal” in the subject line.

Article 11: Children’s Privacy

The Services are not directed to children under 18 years old, and Integral Balance does not knowingly collect personal information directly from children under 18 years old through the Services. If you believe a child has provided information inappropriately, contact Integral Balance and Integral Balance will take appropriate steps to attempt to delete the information.

Article 12: Cross-Border Data Transfers

If you access the Services from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States or other jurisdictions where privacy laws may differ from those in your jurisdiction.

Article 13: HIPAA and Health Privacy Limitations

Not all information collected through the Services is protected health information subject to the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”). Whether HIPAA applies depends on the nature of the relationship, the service provided, the entity involved, and applicable law.

If Integral Balance is acting in a context where HIPAA or other healthcare privacy laws apply, protected information will be handled in accordance with applicable law and any applicable notice of privacy practices or other legally required disclosure. In other contexts, information may be governed by this Privacy Notice and other applicable privacy laws rather than HIPAA.

Article 14: Communications Consent; SMS and Email

If you provide your phone number or email address, you consent to receive calls, emails, and text messages from or on behalf of Integral Balance regarding appointments, services, account matters, follow-up, support, requested information, and other service-related communications. Message and data rates may apply.

You are not required to consent to marketing texts as a condition of purchasing any service. If Integral Balance sends promotional text messages, you may opt out by following the instructions in the message. Consent to receive texts or calls is not a substitute for emergency communication.

Article 15: Copyright Complaints

If you believe content on the Services infringes your copyright, send a notice to hello@julescassetti.com including the information required by applicable law, such as identification of the copyrighted work, identification of the allegedly infringing material, your contact information, and a statement made under penalty of perjury where required.

Article 16: Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

INTEGRAL BALANCE DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, INTEGRAL BALANCE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT.

CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Article 17: Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTEGRAL BALANCE AND ITS MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICES OR THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF INTEGRAL BALANCE AND ITS MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO INTEGRAL BALANCE THROUGH THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Article 18: Indemnification

You agree to defend, indemnify, and hold harmless Integral Balance and its members, managers, officers, directors, employees, contractors, agents, affiliates, licensors, and service providers from and against any claims, demands, actions, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (a) your access to or use of the Services; (b) your User Content; (c) your violation of this Agreement; (d) your violation of any law or the rights of any person or entity; or (e) your negligence, willful misconduct, fraud, or misuse of the Services.

Integral Balance reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with Integral Balance’s defense of such matter.

Article 19: Termination

Integral Balance may suspend, restrict, or terminate your access to all or part of the Services at any time, with or without notice, for any lawful reason, including if Integral Balance believes you have violated this Agreement, created risk or possible legal exposure, provided false information, engaged in unlawful conduct, or jeopardized the safety, privacy, security, or integrity of the Services or others.

You may stop using the Services at any time. Termination or discontinuation of access to the Services does not relieve you of obligations accrued before termination.

Sections of this Agreement that by their nature should survive termination will survive, including provisions regarding ownership, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and privacy-related provisions as applicable.

Article 20: Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights.

To the maximum extent permitted by law, you and Integral Balance agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will first be attempted to be resolved informally by providing written notice to the other party describing the dispute and the requested relief. If the dispute is not resolved within thirty (30) days after notice, either party may pursue binding arbitration.

Except where prohibited by law, any dispute that is not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association under its applicable consumer or commercial arbitration rules. The arbitration will be conducted in Austin, TX unless the parties agree otherwise or applicable law requires another location or format.

You and Integral Balance agree that any arbitration or proceeding will be conducted only on an individual basis and not in a class, consolidated, collective, representative, or private attorney general action. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding, except to the extent such restriction is prohibited by law.

Notwithstanding the foregoing, either party may seek temporary, preliminary, or injunctive relief in a court of competent jurisdiction to protect confidential information, intellectual property, privacy, safety, or other rights pending completion of arbitration.

If this arbitration section is found unenforceable as to any claim or request for relief, then the parties agree that the exclusive jurisdiction and venue for such matter will be the state and federal courts located in Austin, TX and each party irrevocably submits to such jurisdiction and venue, except where applicable law requires otherwise.

Article 21: Governing Law

This Agreement is governed by the laws of the State of Wyoming without regard to its conflict of laws principles, except to the extent preempted by federal law or where another jurisdiction’s law is mandatorily applicable to a particular issue.

Article 22: Changes to the Services and this Agreement

Integral Balance may modify, suspend, or discontinue any part of the Services at any time without liability, subject to applicable law.

Integral Balance may update this Agreement from time to time by posting a revised version on the Services and updating the Effective Date above. Changes will become effective upon posting unless a later date is stated. Your continued use of the Services after the effective date of the updated Agreement constitutes acceptance of the updated Agreement to the extent permitted by law.

Article 23: Notices

Integral Balance may provide notices to you by posting them through the Services, by email, by SMS where permitted, or by other reasonable means using the contact information associated with your account or inquiry. You may provide notices to Integral Balance at:

Attn: Legal

Integral Balance, LLC

9901 Brodie Lane
Ste 160 #1044
Austin, TX 78748

Email: hello@julescassetti.com

Webform: https://www.julescassetti.com/

Notices will be deemed given: (a) if by email, when sent, unless the sender receives an error message indicating failed delivery; (b) if by posting through the Services, upon posting; (c) if by nationally recognized overnight courier, one business day after deposit; and (d) if by certified or registered U.S. mail, three business days after mailing.

Article 24: General Terms

This Agreement constitutes the entire agreement between you and Integral Balance regarding the Services, except for any separate written agreement, consent, authorization, notice, policy, or service-specific document that expressly supplements or supersedes this Agreement with respect to a particular subject matter.

If any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, and the invalid, illegal, or unenforceable provision will be enforced to the maximum extent permitted by law.

Integral Balance’s failure to enforce any provision of this Agreement is not a waiver of that provision or any other provision.

You may not assign or transfer this Agreement or any rights or obligations under it without Integral Balance’s prior written consent. Integral Balance may assign this Agreement without restriction in connection with a corporate transaction, internal reorganization, sale of assets, or by operation of law.

The section titles in this Agreement are for convenience only and do not affect interpretation.

Article 25: Contact Information

If you have questions about the Services, this Agreement, or the Privacy Notice, contact:

Integral Balance, LLC

9901 Brodie Lane
Ste 160 #1044
Austin, TX 78748

Email: hello@julescassetti.com

Webform: https://www.julescassetti.com/

If you have privacy-related questions or requests, contact:

Privacy Contact

Integral Balance, LLC

9901 Brodie Lane
Ste 160 #1044
Austin, TX 78748

Email: hello@julescassetti.com

Webform: https://www.julescassetti.com/

III. Cookies Policy

This Cookies Policy explains how Integral Balance uses cookies and similar technologies in connection with the Services.

Article 1: What Cookies and Similar Technologies Are

Cookies are small text files placed on your browser or device when you visit a website. Integral Balance may also use similar technologies such as pixels, tags, embedded scripts, SDKs, and local storage to recognize users, remember preferences, measure website performance, and improve the Services.

Article 2: Categories of Cookies and Similar Technologies We May Use

Integral Balance may use the following categories of cookies and similar technologies:

• Strictly necessary technologies, which are used to operate the Services, enable core site functions, maintain security, authenticate users, process payments, remember privacy choices, and support basic functionality.

• Preference technologies, which are used to remember settings and choices such as language, browser preferences, or cookie preferences.

• Analytics technologies, which are used to understand how users interact with the Services, measure traffic, improve usability, and diagnose technical issues.

• Performance technologies, which are used to monitor site speed, reliability, and system performance.

• Advertising or marketing technologies, if used, which are used to measure campaign effectiveness, limit repetitive ads, or support marketing efforts.

Article 3: How We Use These Technologies

Integral Balance may use cookies and similar technologies to:

• operate, secure, and improve the Services;

• remember your preferences and settings;

• understand how the Services are used;

• maintain session integrity and authentication;

• diagnose errors and technical problems;

• measure the effectiveness of communications or advertising, if applicable; and

• support compliance, record keeping, and fraud prevention.

Article 4: Sensitive Pages and Limited Tracking

Integral Balance seeks to use heightened caution on pages or workflows that involve information regarding grief support, transformation coaching, plant medicine support, end-of-life services, intake, scheduling, or other sensitive disclosures. Integral Balance may limit or disable certain non-essential tracking technologies on such pages where appropriate.

Article 5: Your Choices

You may be able to manage cookies through your browser settings, device settings, or any cookie preference tools made available on the Services. Depending on your jurisdiction, Integral Balance may ask for your consent before using certain non-essential cookies or similar technologies.

If you disable or reject certain cookies, some parts of the Services may not function properly.

Article 6: Third-Party Technologies

Some cookies or similar technologies may be set by third-party vendors that provide hosting, analytics, communications, embedded content, payment processing, scheduling, customer support, or other services. Integral Balance does not control third-party technologies in all cases, and your interactions with those technologies may also be governed by the third party’s own terms and privacy policy.

Article 7: Changes to This Cookies Policy

Integral Balance may update this Cookies Policy from time to time by posting a revised version on the Services and updating the Effective Date or Last Updated date above. Your continued use of the Services after the effective date of the updated policy constitutes acceptance of the updated policy to the extent permitted by law.

Article 8: Contact

If you have questions about this Cookies Policy or Integral Balance’s use of cookies and similar technologies, contact:

Integral Balance, LLC

9901 Brodie Lane
Ste 160 #1044
Austin, TX 78748

Email: hello@julescassetti.com

Webform: https://www.julescassetti.com/